FAQs

CAC Door Systems Co.

Have an automatic-door-related question? CAC Door Systems Co has the answer. Check out these FAQs and give us a call today for more information!

  • What types of automatic doors do you install?

    Our installation services cover a comprehensive range of automatic door systems. These include sliding doors, swing doors, revolving doors, telescopic doors, and custom configurations. Each type is designed to suit different spaces and requirements. During your consultation, our expert team will assess your needs and recommend the most appropriate solution for your specific situation.

  • Are automatic doors ADA-compliant?

    The majority of our automatic door systems are fully compliant with ADA standards, designed to enhance accessibility for individuals with disabilities. Our team makes sure that all installations adhere to current regulations and local building codes, providing safe and accessible entrances for all users.

  • How long does installation take?

    The duration of installation varies depending on the type and complexity of the door system. Typically, standard installations are completed within one to two days. After evaluating your property, we will provide you with a precise timeline for the installation process.

  • Do you provide maintenance or repair services?

    Yes, we offer comprehensive maintenance plans and on-demand repair services. Regular maintenance is crucial for ensuring the smooth operation of your doors and preventing costly malfunctions. Our skilled technicians are available to address any issues and perform routine servicing to keep your door systems in optimal condition.

  • What industries do you serve?

    Our services cater to a diverse range of industries and businesses of all sizes. We have experience working with customers in retail, healthcare, education, manufacturing, hospitality, and residential complexes. Our expertise allows us to provide tailored solutions for various sectors and their specific door system requirements.

  • What kind of preventative maintenance plan do you offer, and how often should it be scheduled? 

    We offer customized preventative maintenance plans that include regular inspections, lubrication of moving parts, safety sensor calibration, alignment checks, and wear-and-tear monitoring. Typically, we recommend scheduling inspection visits every 6 months for standard automatic door systems; high-traffic or heavy-duty installations may benefit from quarterly visits. Regular maintenance helps prevent downtime and extends the system’s life. 

  • What should I do if my automatic door stops opening or closing properly outside normal business hours? 

    We provide 24-hour emergency service, as noted on our website. If your door stops functioning properly, first check that the power supply is intact (breaker hasn’t tripped). Look for obvious obstructions, debris, or sensor blockage. If the issue persists, call our emergency line and we’ll dispatch a technician promptly to restore safe operation and access. 

  • Are your technicians certified for safety inspection and compliance with building codes and fire egress requirements? 

    Yes—our inspection team consists of certified door inspectors who are trained in applicable safety codes, including fire-egress, accessibility, sensor and safety edge requirements. We inspect and certify that your door system meets local building code, fire-code, and accessibility (e.g., ADA) standards.

  • How long can an automatic door system be expected to last, and when might it be time to replace rather than repair? 

    With proper maintenance, a high-quality automatic door system can last 10-15 years or more. Replacement should be considered if you encounter frequent failures, obsolete components (parts no longer manufactured), major structural damage, or if the system no longer meets current code or accessibility requirements. We will always provide an honest assessment of repair vs replacement cost when we visit. 

  • Do you also install door accessories (such as remote access, key-fob entry, intercoms, or security integrations), and can they be retrofitted to existing doors? 

    Yes—we install and integrate a broad range of door accessories including remote access controls, key-fob or card readers, push-button activation (for accessibility), and timed access or lockdown features. Many of these accessories can be retrofitted to existing automatic door systems—our technician will evaluate compatibility and wiring during your service call.